Privacy Policy
How Cloud Core MSP handles information submitted through this website.
Last updated: March 2026
Information We Collect
When you submit a form on this website — including the contact form, support request form, or device drop-off form — we collect the information you provide: your name, email address, phone number, and any details you enter in message or description fields.
We do not use tracking cookies, advertising networks, or third-party analytics on this website.
How We Use Your Information
Information submitted through our forms is used solely to respond to your inquiry or create a support record in our ticketing system. We do not sell, rent, or share your information with third parties for marketing purposes.
Device drop-off forms may include login credentials for the device you're leaving with us for service. That information is transmitted directly to your private support ticket and is not stored in any other database on this website.
Data Retention
Contact and support inquiry information is retained as part of our customer support records for as long as we maintain an active relationship with your organization, and for a reasonable period afterward for operational continuity.
Security
This website uses HTTPS encryption for all connections. Form submissions are processed server-side and routed directly to our internal systems. No form data is stored in a public-facing database.
Third-Party Services
We use the following services in our operations:
- ERPNext — Contact form submissions create a sales lead record in our internal CRM.
- GLPI — Support and device drop-off form submissions create a support ticket in our internal helpdesk system.
Both systems are hosted on infrastructure we control and operate. Neither service shares your information with third parties.
Your Rights
If you would like to request deletion of information you have submitted through this website, please contact us at generalinfo@ccmsp.pro or call (910) 506-2042.
Contact
Questions about this policy can be directed to:
Cloud Core MSP1672 S Main St Suite B
Laurinburg, NC 28352
generalinfo@ccmsp.pro